Thursday, January 8, 2015

Things I Don't Understand about Web Hosting...

1. They have no interest in loyalty - Pretty much all web hosts offer a great introductory rate.  You can get a year for $1 a month, but after 12 months, you pay full price.  That means every year, it's much cheaper to change your host than to stay where you are.  Even with transfer fees it has saved me hundreds.  It's just a big pain in the ass.

2. Their discounts are not useful - Let's say you want to pay for 36 months.  Hey, we'll still give you a deal!  Do 36 month commitment and we'll only charge $3.49 a month.  Yes, but that means paying 2.49 a month more than I have to for the first year because they don't let you do 1 year at $1/mo, then the next 2 years at $3.49 a month.

3. Their comparisons are ridiculous - Several hosts will put up a comparison chart of why they are better than comparable hosts.  The thing is, if you excel in one area, you fail somewhere else and the same goes for your competitors.  The only people who care about some of the things you offer are web developers and corporate web gurus who actually run web pages from their own servers and don't need your hosting limitations.  The only people who care about your other features are the ones who can get them free through weebly and wordpress.  If I just want to build web pages for indie artists, small charities with tiny budgets, and personal web pages, you're all the damn same.  

I might as well save my pennies, pay the $1 a year, and then switch service next year because none of you want me to stick around.  If you did, you would offer discounts every year or give me a deal for purchasing more right now rather than offering me small amounts for a year of service and then hiking the prices to what others might consider "cheap", but I consider a lot because these pages are not making enough money to support $150 investments.

If it was $3.49 a month for one year, $2 for a 2 year, and $1 a month for a three year commitment, that would make sense.  Or even if you gave me $7 for one year, $5 for 2 and $3.49 for three, I would take it.  I will not take $3.49 for 36 months when $1 a month for the first year is available.  Frankly, it's the principle of the thing.  You want my $$ to keep coming in?  You reward me for loyalty!

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